Warranty & Returns


You have the right up to 14 days after receiving your order without giving any reason to cancel. You have once again after cancellation 14 days to return your product. You will then get the full order amount including shipping credited. Only the cost for return of your home to the brightsign store for own account. If you use your right of withdrawal, the product and if reasonably possible-the entrepreneur in the original condition and packaging to be returned.To exercise this right,please contact us at [email protected] We will then specifying the order amount within 14 days of notification of your return refund provided the product is returned already in good order.

        Please note:  Exclusion of the right of withdrawal is only possible for products:


a. in sealed products. When the seal is broken with these products are not returnable.

b. that the trader are established in accordance with the consumer's specifications;

c. that are clearly personal in nature; if the oils or balsams has been used  this can’t be returned.

d. which by their nature cannot be returned;

      e. If laser devices has been summited to water or other liquid wich had damaged it.

      or  devices has been open and the seal is broken. These cannot be returned.

     Devices has been broken by customer due to not good handling of this device can’t be refund or replaced. We advice  allways  read the enclosed manual before operating the device.



if by any means due to shipments the package had received any damaged or has been broken these  can be return and customer will receive this replaced

 Identity entrepreneur

Brightsign Store
Heideveld 13
2151 LT Nieuw Vennep
[email protected]
CoC nr. 65765907
VAT nr 198958948B02