Customer Service

 

Rights of withdrawal

"You have the right to cancel your order within 14 days after the day you received your goods without giving any reason. 
You must send the goods back within 14 days after informing the trader. 
You will then be credited with the total amount, including shipping costs. 
Only the costs for returning the goods from your home to the shop are for your own account. 
If you use your right of withdrawal, you need to return the goods with all accessories and – if reasonably 
possible – in its original condition and packaging to us. 
To exercise this right, please contact us: on service@brightsign-store.com
We will give a refund within 14 days from receipt of your cancellation provided that the returned goods have been received in good order."

 

DeliveryTime & Shipping Costs

 

We do our best carefully the order to deliver to you as soon as possible. 
Orders placed on business days before [time] be done, we try to ship the same day. 
Not always, however, can we this, sometimes products not in stock and the delivery of your order may take a little longer. 
On the product page is an indication of the delivery time. 
Should we for any reason this delivery time does not pick up, then we bring you here of course as soon as possible.
The indicated prices do not include shipping costs.

 

The shipping costs are as follows:

€ 3.95 for orders fit through the letterbox 
6.50 € for orders under € 75.0 packagesservice of PostNL
-free for orders over € 75.0
-delivery is via the postman or packagesservice of PostNL. 
In General, the episode take place the next business day between 9:00 and 18:00. 
Unfortunately, we cannot guarantee the time of delivery.

 

Guaranteed


We care about our products and do our best to make this logically in top condition to you. 
Yet it is an order that get broken during transport or that something else happened which you claim can make on warranty. 
Legally, you are required to, within two months of notification of the defect to us about this constantering. 
If the defect within the warranty, then we will charge take care of repair or replacement.

 

payment methods

You can pay your order in different way. We currently offer the following payment methods: 
* iDEAL
Paypal (Credit/Debit Cards)
* Bank Transfer.